General conditions

GENERAL CONDITIONS OF SALE

Any order placed on the ninehoursago.com site implies prior acceptance of the general conditions of sale indicated below.

Article 1 – Object and intellectual property

These conditions govern contractual relations between nine hours ago, SIRET number 891 241 507 00013, whose headquarters are located in  Marcq en Baroeul, craftsman who created custom footwear and the person who buys the products, defined as the customer of the site ninehoursago.com.

The seller reserves the right to modify the general conditions of sale (CGV) at any time by publishing a new version on its website. The applicable CGV are those in force at the time of the validation of the order, therefore, from the date of payment.

All creations featured on the ninehoursago.com site are the property of Nassim, its creator. They are protected by copyright and intellectual property. Any falsification or reproduction, even partial, can be processed. Any unauthorized use or reproduction of texts, comments, photos and articles on this site is strictly prohibited (art. 4; 335-3).

Article 2 – Products

Items are made by Nassim the creator, by hand, as a single piece or capsule collection. As a result, they may have irregularities or some differences in size, color, from one room to another.

The photos of the articles presented are not contractual.

Each item is presented with a description made by the creator.

Article 3 – Rate

The price of the articles is indicated in euros without taxes (VAT not applicable – articles 293 B of the CGI) and not including the costs of processing and shipping.

They are valid only on the day the order is confirmed.

All orders are paid in euros.

Nine hours ago, it reserves the right to modify its prices at any time. The item will be billed based on the current rate at the time of order validation, that is, when it is paid.

Items remain the property of Nine Hours Aug until full price payment.

Article 4 – Order

Each item sold on the ninehoursago.com site is a unique item.

It is carefully made by hand, in a workshop in the suburbs of Lille, and may therefore vary with a similar item.

Nine hours ago, it mainly produces items by order, to make personalized items, as close as possible to the wishes of customers.

The classic adaptation period is two weeks, after validation of the order. Please note that this period does not take into account the delivery time that is added after the order has been shipped.

However, depending on the number of orders received, and at certain times of the year, manufacturing times may be extended. This information will be communicated in advance during the validation of the order.

For items called “In stock”, once the order is confirmed, they are prepared and shipped within a maximum period of 21 business days.

The order confirmation will be worth the signature and the acceptance of the CGV.

Once the order is confirmed, the customer receives an acknowledgment by email, which includes a summary of the information in his order, which is valid for the order and the manufacturing order of Nine Hours Aug.

Nine hours ago, it reserves the right to reject an order, for example, for any abnormal request or for any legitimate reason.

Similarly, Nine Hours Ago reserves the right not to record a payment and not confirm an order for any reason, and more particularly in the event of a supply problem or in the event of an order-related difficulty. received.

Article 5 – Regulations

The validation of the order implies the obligation to pay the indicated price. Payment must be made immediately after ordering, including pre-order products and custom or custom creations.

Payment for your purchases is made by bank card or through the secure PayPal system that encrypts your data. The buyer is not required to have a PayPal account to make the payment.

Once the customer has started the payment, the transaction is loaded immediately after verification of the information. In accordance with article L. 13262 of the Monetary and Financial Code, the commitment to pay by card is irrevocable. By communicating their bank information during the sale, the client authorizes Nine Hours Ago to debit from their card the amount related to the indicated price. The client confirms that he is the legal holder of the card to be debited and that he has the legal right to use it. In the event of an error, or if it is impossible to debit the card, the sale will be automatically resolved immediately and the order.